PNP Agency
Strategic AI Audit — International company, China & Europe
The context
A global company, AI running at two speeds.
50 staff · 4 countries · leadership, finance, operations, engineering, sales, design
The method
Recoverable time identified
8 major frictions, 7 quantified · conservative floor: €94k/yr
The plan
Move past individual usage: tooling accessible to every team, within each country's legal framework.
Email handling first — the single largest source of lost time across all teams.
Meet the usage framework required by client houses, and equip it for the long run.
What followed
70% of the teams, cut off from the tools.
PNP Agency designs and produces retail displays for major luxury and beauty houses. Around 50 staff across four countries, revenue of roughly $30M, and quote volume growing 25% a year.
Its AI tooling ran at two speeds: individual, heterogeneous usage — everyone with their own tool, no shared framework. And above all, 70% of the workforce, based in China, with no lawful, reliable access to Western tools. At the same time, a major luxury house had just had the company sign an AI usage framework mandating governance, traceability and training.
Quantify only what is documented.
Six in-depth interviews covered every key function: leadership, finance, operations, engineering, sales, design. In parallel, the management system was analysed directly — 19,818 quotes and 4,850 orders.
The reading framework is the Trinity of Information — the information, the medium, the flow — which holds that hidden costs live in the handoffs from one medium to the next. With a strict rule: every figure traced to its source, an interview statement, a system record or a supplied document.
€185,000 to €215,000 a year of recoverable time.
The audit identified 8 major frictions, 7 of them quantified. The costliest is email: roughly €140,000 a year across all teams.
The costing was doubled with a conservative scenario: even on floor assumptions — market benchmarks instead of actual pay — the total still exceeds €94,000 a year. Over three years, the projection reaches around €630,000 in cumulative capturable gains.
The best tool lawfully available, zone by zone.
Twelve tailored solutions, organised into three self-contained phases: each can stop while keeping the gains already in place. None requires funding the next one to pay off the last.
The heart of the answer is a zone-based architecture: the best tool lawfully available in each country, with data staying in its own zone. Five tooling scenarios were compared one by one, from a single worldwide product — ruled out — through to sovereign self-hosting.
The best proof: the client called back.
Findings presented on 30 July 2026: a documented deliverable of around sixty pages, plus a presentation deck. Every friction quantified, every scenario compared, every source traceable.
In September 2026, the client commissioned Codito to operationally roll out what the audit had recommended. That is the only proof that really counts: the kind measured in decisions, not compliments.
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